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AI-Powered Support Platform

One AI inbox for every customer conversation

An AI assistant trained on your business, with seamless live-agent handover — across your website, WhatsApp, Facebook & Instagram.

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No credit card required 5-minute setup Cancel anytime
helpchatly.com
Hi! Do you integrate with WhatsApp and Instagram?
Absolutely — HelpChatly connects your website, WhatsApp, Facebook & Instagram into one inbox, and I answer instantly from your knowledge base. Want me to walk you through setup?
Yes please
AI ResponseInstant, 24/7
WhatsAppNew message

Deploy anywhere — one line of code, no plugins

WordPress Shopify Wix Webflow Squarespace Custom HTML
True Omnichannel

Every channel your customers use —
one inbox for your team

Stop switching between apps. Website chat, WhatsApp, Facebook and Instagram flow into a single AI-powered inbox, with full conversation history and live agent handover.

Website WidgetLive chat on your site
FacebookMessenger DMs & Page comment replies
InstagramDMs & comment replies
One AI Inbox Unified & intelligent
AI answers instantlyTrained on your business
Live agent handoverWith full context
Unified historyEvery message, one thread
Grounded AI

AI that actually knows your business

HelpChatly learns from your own content and answers only from what it knows — no generic bot replies, no made-up answers. When it isn't sure, it hands the conversation to your team.

Crawl your website

Point it at your site and HelpChatly discovers and reads your pages automatically.

Upload your documents

PDF, Word, text, Markdown & more — your policies, guides and FAQs become answers.

Answers you can trust

Every reply is grounded in your knowledge base, so customers get accurate, on-brand help.

Knowledge BaseTrained & ready
yourbusiness.com Synced
product-guide.pdf Ready
refund-policy.docx Ready
Common questions (Q&A) Ready
Everything you need

One platform for every conversation

From AI answers to live agents, comment automation to lead intelligence — HelpChatly brings your whole support workflow together.

AI Chatbot

Instant, on-brand answers 24/7 — trained on your business and grounded in your own content.

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Knowledge Base

Crawl your website, upload PDFs & documents, or add Q&A. Your AI learns and stays accurate.

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Live Agent Handover

Seamless human takeover with full conversation context and slash-command canned responses.

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Comment Automation

Auto-answer question comments on your Facebook & Instagram posts — grounded in your knowledge base.

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Lead Intelligence

Capture leads and let AI score every visitor Hot, Warm or Cold with a recommended next action.

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Analytics & Insights

Track CSAT, response time, peak hours, top questions and per-agent performance in real time.

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Live in minutes

Up and running in three steps

No engineers, no long setup. Connect your channels, train your AI, and start helping customers today.

Connect your channels

Add the website widget with a single line of code, and connect WhatsApp, Facebook & Instagram in a few clicks.

Train your AI

Crawl your website, upload your documents or add Q&A. HelpChatly learns your business in minutes.

Go live

Your AI answers instantly across every channel — and hands over to your team with full context when it matters.

Simple pricing

Plans that scale with you

Start free and upgrade as you grow. No hidden fees — cancel anytime.

Free
Get started for free with basic live chat.
Free
What's included
  • 1 team agent
  • 20 AI replies / month
  • Knowledge base training
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Most popular
Starter
Perfect for small businesses growing their support.
$29/ month
What's included
  • 2 team agents
  • 5,000 AI replies / month
  • Knowledge base training
  • WhatsApp channel
  • Facebook & Instagram
  • Analytics dashboard
Get started
Professional
Everything you need to scale customer support.
$79/ month
What's included
  • 10 team agents
  • 50,000 AI replies / month
  • Knowledge base training
  • WhatsApp channel
  • Facebook & Instagram
  • Analytics dashboard
Get started
Compare all plans & features
FAQ

Questions, answered

How quickly can I get started?
Most businesses are live in under five minutes. Create your account, add a few pieces of business knowledge, then paste one line of code onto your website. No developers, no lengthy onboarding.
What counts as a conversation?
A conversation is a single chat thread with one visitor, no matter how many messages are exchanged within it. A visitor who returns later and starts a fresh chat counts as a new conversation. Your monthly allowance resets at the start of each billing cycle.
How does the AI learn my business?
Add your knowledge in the dashboard — upload PDFs or documents, paste website URLs, or write FAQs. The AI reads and indexes that content, then answers visitors using only your material, so replies stay accurate and on-brand.
Can a human take over chats?
Yes. Your agents can jump into any conversation at any moment with full chat history and visitor context. The AI hands off automatically when a visitor asks for a person or when it can't confidently help.
Is my data secure?
Yes. All traffic is encrypted in transit, data is strictly isolated per business, and payments are processed securely by Stripe and PayPal — card details never touch our servers. You stay in full control of your content.
What happens if I hit my plan limit?
Your widget keeps working — existing chats are never cut off. As you approach a limit we notify you, and new AI replies pause gracefully while a human agent can still take over. Upgrade any time to instantly raise your limits.

Ready to give every customer an instant answer?

Launch your AI support across website, WhatsApp, Facebook & Instagram in minutes. No credit card required.

Start free Book a demo