See what’s working — and where to improve
Track resolution, response time and satisfaction in real time, and learn what your customers actually ask.
Built to do the job properly
Conversation metrics
Total conversations, AI-resolved, handed over, in-queue and closed at a glance.
Response time & CSAT
Average response time and customer satisfaction, tracked over time.
Peak hours & top questions
Know when demand spikes and what customers ask most, so you can prepare.
Agent performance
Conversations handled and average rating for every agent on your team.
Everything under the hood
Explore more features
AI Chatbot
Give every customer an instant, on-brand answer — 24/7, in their language. HelpChatly is tra...
Learn moreKnowledge Base
Point HelpChatly at your website, upload your documents, or add Q&A — and your AI learns you...
Learn moreLive Agent Handover
The AI handles the routine and hands over the rest — with full context — into one unified in...
Learn moreReady to see it in action?
Launch HelpChatly across your website, WhatsApp, Facebook & Instagram in minutes. No credit card required.